Disclosure, Apology and Offer

By Mark Hartig | August 14, 2012

Authors: Starlett M. Miller and Stephanie F. Hedrick “I’m sorry” – One of the most powerful phrases a person can say.  However, when it comes to medical errors, doctors have been reluctant to admit to mistakes when they inevitably happen due to the potential for a patient or their family bringing a legal action.  Many…

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