Author: Fred J. Hughes A recent study published by the Journal of the American Academy of Pediatrics shows that including a patient’s photo on an order verification screen within the Electronic Medical Record (EMR) can significantly reduce the number of orders entered into the wrong patient’s records. The Children’s Hospital in Colorado conducted a hospital-wide…

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Author: Mark B. Hartig Some doctors and other professionals are slipping in so-called “gag orders” in their contracts for services to prevent their patients from criticizing them in online posts. What seems to have spurred this on are the proliferation of websites where patients can rate and critique their experiences with doctors and other professionals.…

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Many states are now passing laws commonly referred to as “apology legislation” which is designed to allow medical professionals to express empathy for, and take ownership of an unforeseen outcome without the risk of retaliatory litigation based solely on the statements made at the time of the apology. However, this is only part of the…

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